Kg77 Terms and Conditions — Please read before use

1 General Terms & Conditions

Kg77 is an online gaming and betting platform operating under an international gaming license. These Terms & Conditions ("Terms") apply to the use of the kg77 website and mobile application.

In these Terms, "we", "us", or "kg77" refers to the company and its affiliated entities. "You" or "user" refers to any registered or unregistered visitor.

• These Terms are governed by Bangladeshi law and international gaming regulations.
• Kg77 reserves the right to amend these Terms & Conditions at any time without prior notice.
• Updated terms take effect as soon as they are published on the website.
• If any term is unclear, please reach out to our support team directly.

2 Account Register

To open an account with kg77, the following conditions must be met. It is each user's responsibility to register with accurate and complete information.

• You must be 18 years of age or older at the time of registration.
• Each person may only register one account. Opening multiple accounts is strictly prohibited.
• Your name, address, date of birth, and contact details must be accurate and kept up to date.
• Your account login credentials (password) must not be shared with anyone.
• If you suspect unauthorized access to your account, contact kg77 Support immediately.
• Kg77 reserves the right to verify any account and may request additional documents when necessary.

As part of the KYC (Know Your Customer) verification process, you may be required to submit a copy of your National ID or passport. This information is kept completely secure and is never shared with any third party.

3 Deposits & Payments

Deposits can be made via bKash, Nagad, Rocket, and bank transfer. All payments are processed in Bangladeshi Taka (BDT).

• Minimum deposit amount: BDT 100 (bKash and Nagad).
• Deposits are generally credited to your account within 5 to 15 minutes.
• Deposits may be delayed due to technical issues — in such cases, please contact support with your payment reference.
• Deposits from another person's mobile banking or bank account are not accepted — only payment methods registered in your own name may be used.
• Kg77 does not charge any deposit transaction fees, though payment provider charges may apply.

4 Withdrawal Policy

The following rules apply to withdrawing winnings from kg77. Withdrawals may be delayed if accurate information is not provided or verification is incomplete.

• Minimum withdrawal amount: BDT 500.
• The maximum daily withdrawal limit is determined by your account tier and VIP status.
• Withdrawal processing time is generally between 5 minutes and 24 hours.
• Withdrawals may only be made to the same payment method used for the original deposit.
• To withdraw bonus funds, the applicable wagering requirements must be met in full.
• Withdrawals exceeding BDT 10,000 may be held until KYC verification is complete.

5 Bonus Terms

All bonuses and promotions on kg77 are subject to specific terms and conditions. Please read the relevant terms carefully before accepting any bonus.

• Welcome bonuses are generally subject to a wagering requirement of 10x to 30x.
• Not all games may be available for play with bonus funds — please refer to the specific bonus terms.
• Activating a new bonus while another is still active may result in the cancellation of the previous bonus.
• Promotional codes can only be used once, unless otherwise stated.
• If bonus abuse (arbitrage, multiple accounts) is confirmed, the bonus and any associated winnings will be forfeited.
• Kg77 reserves the right to modify, suspend, or cancel any bonus offer.

6 Betting Rules

Kg77 offers a wide range of gaming options including Sports Betting, Live Casino, slots, and bingo. Specific rules apply to each game category.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Kg77 reserves the right to void any abnormal results caused by technical errors.
• Odds in Sports Betting are subject to change — the odds at the time your bet is confirmed are final.
• Any connection issues during a live game will be treated as a problem with the player's internet connection.
• Any transactions involving abnormal profits obtained by exploiting software bugs or vulnerabilities will be voided.

7 Responsible Gaming

Kg77 is committed to promoting responsible gaming at all times. We want you to enjoy gaming as a form of entertainment, not as an addiction.

• You can set deposit limits, bet limits, or session limits on your account at any time.
• If you'd like to set a cooling-off period or self-exclusion, please contact our support team.
• Please use parental control software to prevent minors from accessing kg77.
• If you have any concerns about your gaming, please visit our responsible gaming page.

8 Privacy & Data Protection

Protecting your personal information is of the utmost importance to kg77. Our Privacy Policyis detailed therein.

• Information provided at registration is used solely for account management and security purposes.
• Your personal information is never sold to any third party.
• Information may be disclosed when required by legal obligation or regulatory authority.
• For more information on our cookie policy, please refer to our Privacy Policy.

9 Account Closure & Suspension

Kg77 may suspend or permanently close an account without notice for any of the following reasons:

• If any provision of these Terms is violated.
• If fraud, deception, or money laundering is suspected.
• If evidence of multiple account operation is found.
• Attempting to abuse bonuses or exploit the system.
• Submitting false identity information or documents.
• If the account holder is found to be a minor.

Upon account closure, any valid balance (excluding bonuses) is generally refunded; however, if fraud is proven, the entire balance may be forfeited.

You may also request account closure at any time by contacting our support team.

10 Dispute Resolution

If you have a concern or complaint, please contact our customer service team in the first instance. Most issues are resolved within 24 to 72 hours.

• A reference number will be issued once your complaint has been submitted.
• In the event of a dispute over a game outcome, server logs will be considered the final and definitive record.
• For financial disputes, please send your payment reference and screenshots to support.
• If you are not satisfied with the support team's decision, you may escalate your complaint to kg77's licensing authority.